We, PATTAYAWHEY.COM put our best effort to deliver your orders in fastest and safest possible way to the right person and right place. This is why it's so important that our customers provide up-to-date address and working local (mobile) phone information when finalizing orders. You can always update us via LiveChat if your address has misreadings or has changed. We will do our best to make delivery in time. 

Nevertheless, to ensure best quality service we queue the orders and split them into rounds. So, having ordered from PATTAYAWHEY.COM you can expect these shipping times:

            FOR PATTAYA (we use our delivery drivers): 

  • If you confirmed order before 12:00 PM - Same day (4:00 PM - 9:00 PM)
  • If you confirmed order after 12:00 PM    - Next day (12:00 PM - 3:00 PM)

            

We use KERRY EXPRESS for our shipping: 

            FOR BANGKOK and areas:

  • Within 2 business days (excluding public holidays and weekends)

          

            FOR PHUKET:

  • Within 3 business days (excluding public holidays and weekends)


            FOR ISLANDS:

  • Within 5 business days (excluding public holidays and weekends)
  • Ferry fees may apply (usually not more then 80 thb)


SHIPPING is FREE

On all orders over 1000 THB within Thailand.

On orders under 1000 THB fee of 150 THB is applied.


CASH ON DELIVERY is still available inside Pattaya only, with our delivery drivers. Please, prepair change.

Orders to other provinces are shipped out the same day if the payment has been done before 3:00 PM

(otherwise the order is shipped out the next day excluding holidays) 


TRACKING: 

You will receive a tracking number via email once your order has shipped and is in the system. You can track your shipment online at HERE.


We will require a signature upon delivery of all goods shipped.


International shipping. 
We can do it on request, however the shipping charges are very high and sometimes can reach the values of the goods shipped.
Please, take your time and calculate HERE (look for EMS World (Package) rate) before making a request.

All overseas orders are shipped by registered or express airmail for a minimum delivery charges.

Please note that any duty and taxes incurred in the country of destination are the sole responsibility of the customer. 


In the event that we cannot deliver to you within the time specified when placing your order, or an item is out of stock, we will let you know and try to resolve the problem as quickly as possible.

All new orders are taken as separate and are therefore treated individually.


Sincerely yours, PATTAYAWHEY.COM