PAYMENT :




1. Choose Direct Bank Transfer at checkout.
2. You will receive payment details by E-MAIL after we confirm stock ("Waiting Payment" update).
3. You can pay at nearest Bank Branch in cash. Teller will transfer money to our account.
4. Your thai bank account is NOT NEEDED. Your national ID may be asked.



1. Choose PAYPAL/VISA at checkout.
2. You will be forwarded to PayPal.com.
3. Proceed with your PayPal account or Credit Card*
4. Registered PayPal account NOT needed.
 
* You will be charged additional service fee of 5%.


We accept Cash On Delivery if you prefer to pay in cash.

AVAILABLE INSIDE PATTAYA ONLY.


In this case you will not be charged any additional fees.






Disclaimer: 


All products sold at Pattayawhey.com are 100% GENUINE.
However, most of them are DAIRY-source (regarding protein powders) made at facilities that also use SOY, PEANUT, EGG, etc.
Therefore, the products may cause digestive issues or allergy reactions. 
Please, consult your practitioner before consuming.


Pattayawhey.com is not responsible for any issues caused by intolerance to the products' components.




Refunds Policy:


Customer satisfaction is always our top priority and therefore we handle each query individually and to the best of our ability. 
Whilst we want you to be completely satisfied with your purchase, if you are not, we will happily offer you a full refund or exchange in compliance with our policy. 


The returns procedure to follow is : 
1) Within 7 days of receiving an item, you must contact us by e-mail (info@pattayawhey.com) and provide evident reason of the claim requested:
INCLUDING:

* - The Item sent is not the same as in the initial order
(we will cover postal expense)
* - The Item sent is not what you wanted due to ordering mistake
(customer
 covers postal expense)
* - The Item sent is not the same as described (pictures may vary) at the website 
(we will cover postal expense)
* - The product is EXPIRED on the day of purchase without notification in description 
(we will cover postal expense)
- The product is in unusable condition (e.g. petrous pre-workout due to heat and humidity)


2) Within other 7 days after refund confirmation you must send the Item back in case your type of reason is marked "*"


Any return requests received after the 7 days are accepted at the sole discretion of pattayawhey.com and will only be refunded with a credit note.


In case your type of reason is marked "*":


It is essential that, in order to receive a refund or exchange, the item(s) must be unworn and in perfect condition, with all the labels attached and in its original packaging. 
Any items with any indication of use will not be accepted. In such cases, we will return the item(s) to the purchaser.


Any refunds will be re-credited to the original purchaser's credit/debit card for the sum paid less any taxes, duties and postal costs. 


As we are not responsible for any goods lost or damaged in transit, we would advise you to return items by registered post. Please note that the postal costs for returned goods are the customers responsibility and will only be reimbursed if the goods are damaged, faulty or incorrectly supplied. For international returns please note on any export documentation or on the address label that the goods enclosed are returned goods.